A Beginner’s Guide to Troubleshooting Your New 3D Printer (featuring the Anet A3 3D Printer)

This year, I embarked on my first journey into the world of 3D printing with the Anet A3 3D printer. To learn more about this machine, check out our Anet A3 overview. The A3 is a solid unit for beginners, featuring a tried-and-true open source design. While available in kit form, my Anet A3 3D […]

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customer experience engineering

Customer Experience Engineering

“These machines are fabulous,” said the operator, “Except for one problem. The bottoms are rotting out.” Customer experience engineering, that is visiting customer sites to improve the product’s engineering, was quickly producing results. The scene? A muddy field at a mining site in the Mexico. The machines? Enormous earth-moving equipment that makes typical road construction

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